This website is maintained by the New South Wales Government’s Multicultural NSW. This Privacy Policy applies to all the publicly accessible pages on the Multicultural NSW site, located at

Multicultural NSW does not have any responsibility for the privacy policies or practices of third party sites linked to the Multicultural NSW website. If you have any questions about the Multicultural NSW website, or the application of the Privacy Policy or a request for access to information held, please contact us.

The Privacy Officer
Multicultural NSW
Level 8, 56 Station Street East
Harris Park NSW 2150

Users of this site are entitled to expect that any information collected as a result of that use will be treated within the terms of the New South Wales Government’s privacy practices which are regulated by the New South Wales Privacy and Personal Information Protection Act 1998.

What information do we collect?

When you look at the information on this site, our computers automatically record information that identifies, for each page accessed:

  • the IP (Internet Protocol) address of the machine which has accessed it;
  • your top-level domain name (for example .com, .gov, .au, .uk etc);
  • the address of your server;
  • the date and time of your visit to the site;
  • the pages accessed and documents downloaded;
  • the previous site visited; and
  • the type of browser and operating system you have used.

Cookies are not used from this site to collect information.

How do we use the information collected?

The information collected during each visit is aggregated with similar logged information and published in statistical reports in order for Multicultural NSW to identify usage patterns for the site. This will assist us in improving the website and the services offered on it.

Multicultural NSW will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the New South Wales Privacy and Personal Information Protection Act 1998.

What exceptions are there to this rule?

Multicultural NSW will collect, use and disclose more extensive information than that stated above in the following circumstances:

  • unauthorised attempts to access files which are not published Multicultural NSW pages;
  • unauthorised tampering or interference with files published on this site;
  • attempts to intercept messages of other users of this site;
  • communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed; and
  • attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the use of the site by other users.

Multicultural NSW reserves the right to make disclosures to relevant authorities where the use of this site raises a suspicious that an offence is being, or has been, committed. In the event of an investigation, Multicultural NSW will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Is the information stored securely?

Yes. Information collected is stored in an appropriately secure format and held by Multicultural NSW for archival purposes. When the information is not longer required for the purposes for which it was collected it is deleted.

What will we do with information provided in feedback?

Multicultural NSW provides feedback facilities on this site to allow users to provide input into the future development of the site and to comment on the provision of service. The provision of personal details on feedback is optional.

Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list.

Multicultural NSW may publish aggregated information about feedback on the site, to the extent that it does not identify or cannot be used to identify individual users.

Who else has access to information?

Access to the raw data is restricted to a limited number of officers in Multicultural NSW for the purpose of analysis and to report on the success of this site in meeting communication and access objectives. If you would like to access information held about you by Multicultural NSW please contact us.

The Privacy Officer
Multicultural NSW
Level 8, 56 Station Street East
Harris Park NSW 2150