How to deal with hate
When hate is met with fear and more hate, the situation gets worse. So flip the script. For example, by responding with compassion, empathy and curiosity.
There are ways you can try to flip the script and break the cycle of hate. For example, if you respond to hate speech with compassion and empathy, you are more likely to change the mood online and start challenging people’s ideas in a positive way.
Although you are unlikely to change a person’s mind with one online conversation, every positive interaction adds up, and can result in that person no longer feeling the need to spread hate speech online.